Quality and documentation
We send you the documentation for each product with the sample and with every order, so that your laboratory or regulatory adviser has it from the start.
Documents per product
Each catalogue page shows which documents are available. If you need another format or a specific analysis, ask for it in your quote request.
- Certificate of analysis (COA)Analytical results of the batch you receive.Per batch
- Safety data sheet (MSDS)Safe handling, storage and transport.Per product
- Data sheetSpecifications, INCI or botanical name, storage.Per product
- Tailored documentationIf you need another document or certification, ask for it with your request.On request
How we check every batch
- Supplier selectionWe visit cooperatives and producers and review their documentation before working with them.
- Reference sampleYou approve the sample; the batch of your order must match it.
- Batch analysisEach batch is shipped with its certificate of analysis, with the parameters from the data sheet.
- TraceabilityThe batch number links the pack you receive to the supplier and the production date.
- Retained sampleWe keep a sample of each shipped batch for its shelf life.
Certifications
Available certifications depend on each product and supplier. If your project requires a specific certification (organic, COSMOS, ISO 22716…), say so in your request and we will send you the available documentation.